"Long Distance Phone Service With A Smile"
Long distance phone service, integral to the needs of individual and business telecommunications customers alike, has gone through years of
changes. Major overhauls on deregulating the large telecommunications monopolies came with the Telecommunications Act of 1996.
The Federal Communications Commission (FCC) is still constantly reviewing and making recommendations for change to this industry in a constant
state of metamorphosis. In 2003, some challenges were made to more of the regulatory practices of the Telecommunications Act of 1996 to further
deregulate telecommunications.
This was to allow them more freedom to expand and grow the way they needed to in order to properly provide advances to Internet, local, and
long distance phone services.
The argument against the challenges offered in 2003 by the FCC was that in removing the limit to the number of telecommunications companies one
organization could own was to create a near-monopoly situation again, where several large conglomerates owned and controlled the emergent
media.
The arguments for some of the challenges offered was that merging corporations could make better use of technological advances and offer these
advances to their telecommunications customers.
There admittedly was a decrease in the advances of new technologies for Internet, local, and long distance phone services. The companies
providing the infrastructure and backbone for these services had been forced, under the Telecommunications Act of 1996, to share or lease their
lines to other companies. There had been no incentive for them to upgrade, when their competition benefited at the same time.
With the new proposals reviewed in 2003, they were once again offered incentives for competition, and with the acceptance of these provisions,
came new technology to enhance telecommunications services to the customer, such as fiber optic lines.
The benefit to the customer is the enhancement in the quality and speed of their services. In addition, they will see little or no increase in
rates, unless they choose to avail themselves of the upgraded technology. This means no raise in long distance phone service, as the price
regulatory power of the States will still remain in place. Now that is service to bring a smile to any customers' face.
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