"Taming The Confusion Of Long
Distance Phone Companies"
There are over 1,200 long distance phone companies for the
telecommunications phone customer to choose from today. There
are changes every day to this number of companies. We read
about it in the news all of the time, but our minds skim over
the tidbits that do not seem to concern us.
Why should we care if "ABC" went out of business, or "DEF"
bought out "GHJ"? After all, our company is "XYZ", so it does
not pertain to us. I also does not help that these articles
contain bland headlines when they might mean something to us,
such as "XYZ and PQR Accept A Line Sharing Price
Amendment".
The amount of information out there is overwhelming to the
average telecommunications customer, and is just too much to
assimilate. The technicalities mean nothing; the bottom line of
how much we pay to our long distance phone companies is the
only thing that really seems to matter.
The passing of the Telecommunications Act of 1996 opened the
floodgates to the volume of options available to the
telecommunications customer. It was only a trickle at first,
one that did not seem to make an initial difference in the
rates and plans of telecommunication services for the
individual.
Where the difference finally became the most noticeable were
in the access, rates, and plans of the long distance phone
companies that sprang up to offer lower rates than ever
before.
In order to sort through the confusing inundation of
information, it helps the telecommunications customer to
understand some basic principles of long distance phone
companies.
First of all, despite some of the claims that are made
regarding the quality of long distance calls, there is actually
little or no difference. For the most part, the 1,000 plus
smaller long distance phone companies, as well as the major
ones, use the same lines to transport the signals of your
calls. Rates and services should be the primary concern.
As long as you, as the customer, pay attention to these two
simple items, the confusion becomes a lot more manageable.
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